National Executive Speech Coach Karen Cortell Reisman
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Speak for Yourself -- Einstein Relatively Speaking -- Communication Strategy, Skills, and Performance

"Relatively Speaking" - Karen's E-Zine
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Relatively Speaking...
About tips from a top seller

Last week on a plane to Costa Rica my seatmate told me she was staying at the renowned Four Seasons Hotel for 4 days for FREE!

I asked, "How do you get to stay at this expensive hotel without paying?" She replied, "I am one of the highest sellers in my company. Our business rewards their top sellers with these neat trips."

"What's your secret to being a top seller?" I asked.
"Great customers," she responded.

"How do you 'get' great customers?" I continued.
"Phenomenal customer service," she replied.

"How do you provide phenomenal customer service?"
"Listening."

"What are you listening for?"
"Their specific needs."

Your Speak For Yourself® Challenge:
Listen to your customers and meet their specific needs.

Karen

Ps: Call us toll free at 866 535-2267 to book Karen for your upcoming meetings.

P.P.S: Enjoy your winter. During this quarter Karen welcomes new clients from Deloitte Touche.

You won't want to miss out on Karen's books and other Speak For Yourself learning tools

TELL YOUR FRIENDS If you would like to share Relatively Speaking with your friends, let them know they can subscribe simply by sending an email to: Karen@SpeakForYourself.com or visiting www.SpeakForYourself.com.

PRIVACY STATEMENT: We will not distribute your email address to anyone. Period.

REPRINT THIS EZINE ARTICLE IN YOUR COMPANY/ASSOCIATION NEWSLETTER. Send Karen a copy!

* In a one-woman show, Karen presents "Letters From Einstein" intertwining personal letters from Einstein (her cousin) in a message about how to thrive in this crazy world.

* Karen also speaks about how to Speak For Yourself? so that others listen and trust you.

This ezine is published once a season.

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