National Executive Speech Coach Karen Cortell Reisman
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Speak for Yourself -- Einstein Relatively Speaking -- Communication Strategy, Skills, and Performance

"Relatively Speaking" - Karen's E-Zine
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Relatively Speaking...
About Speak For Yourself Pet Peeves.

Pet Peeve #1 - Why do you ask the other person in a telephone conversation, "Do you have a minute?" when you begin the phone call?

Solution: Generally, we don't have a minute! Don't give your listener the opportunity to say 'no' after you've spent telephone tag time to get them on the phone in the first place. Begin with graciousness, keep it short, get to the point and know what you want to get accomplished.

Pet Peeve #2 - Why do you have an outbound voicemail message that says, "Hi, I'm either on the phone or away from my desk. Please leave a message at the sound of the tone and I'll get back to you as soon as possible"?

Solution: Get rid of this generic outbound voicemail message and use these 30 seconds to explain your benefit to the person who is calling you.

First - unless you just plopped onto earth from another galaxy, you know to wait for the beep. You no longer need to tell us to "wait for the beep!"

Second - Alter "I'll get back to you as soon as possible" to "Let me know a good time to return your call."

Third - Ask the caller for an email address and give them your website address.

Find out more ways to use technology to sell your service, product, or initiative in my second book, The Naked Truth about Selling at www.NakedTruthSeries.com.

Pet Peeve #3 - Why do you leave your phone number at warp speed on voice mail?

Solution: Make it easy for the listener to want to continue connecting with you. Separate the 10 digits. Say, "My area code is 999. My phone number is 111-1111." Say this slowly once at the beginning and say it again at the end of your message using your normal voice rate.

Your Speak For Yourself® Challenge:
Some of these pet peeves apply to you. Some won't. But keep this list handy so you can continue to Speak For Yourself with power and presence.

Enjoy your summer! I've just experienced winter in New Zealand!

Karen

Ps: Call us toll free at 866 535-2267 to book Karen for your upcoming meetings.

You won't want to miss out on Karen's books and other Speak For Yourself learning tools

TELL YOUR FRIENDS If you would like to share Relatively Speaking with your friends, let them know they can subscribe simply by sending an email to: Karen@SpeakForYourself.com or visiting www.SpeakForYourself.com.

PRIVACY STATEMENT: We will not distribute your email address to anyone. Period.

REPRINT THIS EZINE ARTICLE IN YOUR COMPANY/ASSOCIATION NEWSLETTER. Send Karen a copy!

* In a one-woman show, Karen presents "Letters From Einstein" intertwining personal letters from Einstein (her cousin) in a message about how to thrive in this crazy world.

* Karen also speaks about how to Speak For Yourself? so that others listen and trust you.

This ezine is published once a season.

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